Frequently Asked Questions

You'll benefit from my course(s) if your ELO rating is below the online rating of 2400.

Whether you're a complete beginner or an intermediate player looking to break through rating barriers, my courses are designed to provide structured learning that builds upon fundamental concepts and progresses to advanced strategies.

Kaspa offers a comprehensive range of chess courses covering:

• Chess fundamentals and basic principles
• Opening theory and repertoire building
• Tactical patterns and combinations
• Positional understanding and strategy
• Endgame techniques and theory
• Tournament preparation and psychology
• Game analysis and improvement methods

Each course is designed to take you from your current level to the next stage of chess mastery.

You have access to the course for as long as you have an account on the site!

Check out our Terms page for more detailed information about access rights and conditions.

Yes! Kaspa's courses are designed to accommodate players of various skill levels:

• Beginners (0-1200): Learn the fundamentals, basic tactics, and essential opening principles
• Intermediate (1200-1800): Develop positional understanding, advanced tactics, and opening repertoire
• Advanced (1800-2400): Master complex strategies, deep opening theory, and tournament preparation

Each course clearly indicates the target rating range, so you can choose the most appropriate content for your current level.

After purchasing the course, you will either be redirected to a private YouTube page where you can access the purchased private course, or the system will redirect you to a confirmation page containing the download link(s) for your purchased course(s).

Under rare circumstances, you may also receive the download link to your purchased course(s) via the email address that you provide at checkout.

Alternatively, the system may land you on a page where you will be asked to create credentials that you will use to log in to the site. When you log in to the site, you will be able to access all the content for the course.

You can simply pay with PayPal, a credit/debit card, or an American Express card.

All payments are processed securely through trusted payment providers to ensure your financial information is protected.

Here are some reasons why your credit card deposit was declined:

• Card issuer blocked the transaction: Please contact your card issuer to check if there are any restrictions on international or online purchases.
• Incomplete information: You might have left some blank fields at checkout. When entering the names of your street/address and city, don't include commas, periods, or any other special characters.
• Country mismatch: Your country of residence does not match the country that your card was issued in.
• Insufficient funds: Your credit card balance may be insufficient to cover the purchase amount.
• 3D Secure not activated: Your 3D SecureCode may not be activated. Please contact your bank to check and activate this security feature.

Yes! We offer a 30-day money-back guarantee for all our chess courses. If you are not completely satisfied with your purchase within 30 days, we will provide a full refund, no questions asked.

For detailed information about our refund policy, please visit our Return Policy page.

If you're having trouble accessing your course content, try these troubleshooting steps:

• Check your email for the access link or download instructions
• Ensure you're using the correct login credentials
• Clear your browser cache and cookies
• Try accessing from a different browser or device
• Check if your download link has expired (72-hour limit)

If these steps don't resolve the issue, contact us at kaspa@kaspachess.com with your order number and we'll help you immediately.

No special software is required! Our courses are designed to work on any device with a modern web browser:

• Chrome, Firefox, Safari, or Edge browsers
• Windows, Mac, or Linux computers
• iOS or Android mobile devices
• Tablets and iPads

For video content, you'll need a stable internet connection and a device capable of playing video files.

Yes, most of our courses are available for download. After purchase, you'll receive download links that are valid for 72 hours.

Some courses may only be available through online streaming due to platform requirements, but this will be clearly indicated in the course description.

Kaspa is a FIDE-rated chess master with extensive experience in competitive chess and chess education. His qualifications include:

• Diploma in Social Work & Rehabilitation (2014)
• President of Cavendish University Chess Club, Zambia (2015)
• Diploma in Teaching Methodology (2016)
• Multiple Zambia Universities Sports Association (ZUSA) Chess Tournament victories
• Represented Zambian Universities at international chess competitions
• Bachelor of Arts in Economics with Distinction (2019)
• Highest Peak Rating on Lichess: 2536 (2022)
• Highest Performance FIDE Rating: 2352 (2022)

Kaspa's unique combination of chess mastery and teaching expertise makes him an ideal instructor for players looking to improve their game.

Tracking your chess improvement is an important part of the learning process. Here are some ways to monitor your progress:

• Keep a record of your online chess ratings (Chess.com, Lichess, etc.)
• Practice the exercises and puzzles provided in each course
• Play regular games and analyze them using the techniques learned
• Join chess communities and participate in tournaments
• Set specific rating goals and track your progress toward them

Remember, chess improvement takes time and consistent practice. Focus on understanding concepts rather than just memorizing moves.

Currently, KaspaChess focuses on providing high-quality video courses and educational content. While we don't offer one-on-one personalized coaching at this time, our courses are designed to address the most common improvement areas for players at various levels.

However, we're always exploring new ways to help our students improve. Stay tuned for updates on additional services and features!