1. I'M A BEGINNER/INTERMEDIATE-LEVEL PLAYER. WILL KASPA'S COURSE(S) HELP ME?
You'll benefit from my course(s) if your ELO rating is below the online rating of 2400.
Disclaimer: Chess is a school on its own, which may take you a bit of time to master properly, depending on your speed of learning. Chess courses will only give you a solid foundation and great knowledge of chess openings and principles, while, the rest of the job now depends on how best you interpret and apply the lessons you learn after watching chess courses.
2. WHAT HAPPENS AFTER I MAKE A PURCHASE?
After purchasing the course, you will either be redirected to a private YouTube page where you can access the purchased private course, or the system will redirect you to a confirmation page containing the download link(s) for your purchased course(s). The download link(s) will expire in 72 hours. Under rare circumstances, you may also receive the download link to your purchased course(s) via the email address that you provide at checkout.
Alternatively, the system may land you on a page where you will be asked to create credentials that you will use to log in to the site. When you log in to the site, you will be able to access all the content for the course.
VIP: YOU WILL BE REQUIRED TO COPY THE LINK WHICH SHALL BE SENT TO YOU!
3. WHAT PAYMENT OPTIONS DO YOU OFFER?
You can simply pay with PayPal, a credit/debit card, or an American Express card.
If you prefer to use other payment methods such as Neteller, Skrill, Bitcoin, or just transfer funds through a credit/debit card using your banking app, please visit this page: https://www.kaspachess.com/contact/alternative-payment-methods .
4. WHAT IS YOUR RETURN POLICY?
You are eligible for a full refund or exchange if the request is made within 3 days from the purchase date. After three days from the purchase date, we can not offer you a refund or exchange.
Please note that progress made on a course that you wish to return can not be more than 20 percent.
5. HOW LONG DO I HAVE ACCESS TO THE COURSE?
You have access to the course for as long as you have an account on the site!
Check out our Terms page for more info.
6. IS THIS A ONE-TIME PAYMENT?
Yes!
7. WHY DID MY CREDIT CARD DEPOSIT GET DECLINED?
Here are some reasons why your credit card deposit was declined:
Your card issuer may have blocked your transaction. Please contact your card issuer to check.
You might have left some blank fields at checkout. Please when entering the names of your street/address and city, don't include commas, periods, or any other special characters.
Your country of residence does not match the country that your card was issued in.
Your credit card balance may be insufficient.
Your 3D SecureCode may not be activated. Please contact your bank to check.
KaspaChess is on:
Location:
Cavendish University, Washama Road, Lusaka, Zambia.
Business Hours:
24 hours, 7 days a week (24/7)