Terms of Use

This agreement ("Terms of Use") is between you and KaspaChess ("Company," "We," or "Us"). It covers your use of and interaction with www.kaspachess.com, which includes all content, functionality, and services available on the site ("Website"), whether you're a visitor or a registered member.

This Website is strictly intended for individuals who are 16 years of age or older. Users below the age of 16 are not permitted to access or use the website under any circumstances.

If you are between the ages of 16 and 18, you may use the Website, but only with the knowledge and consent of a parent or guardian. It is presumed that any interaction or transaction made by someone aged 16 to 17 on our Website has been made with parental or guardian approval.

For the protection of younger users, we do not knowingly collect data from children under 16. If we become aware of such data collection, we have measures in place to promptly delete this information.

We reserve the right to modify and update these Terms of Use whenever we see fit. These updates take effect as soon as they are posted on our site. When significant changes are made, we will also notify you via email if you are a registered user of the Website.

By continuing to use the Website after we've posted new terms or after receiving our email notification in your email inbox, you are showing that you accept and agree with these updates. It's important for you to regularly check this page and your email inbox to stay informed about any changes, as they apply to you once posted.

We have the authority to change, remove, or temporarily close this Website and any services or content we provide on it, without giving prior notice. If, for some reason, our Website is inaccessible temporarily or permanently, we aren't responsible for any inconvenience it may cause. Occasionally, we might limit access to certain areas of our site or the whole site, and this could apply to all users, including those who have registered.

It's your job to:

• Ensure you have the necessary setup to access the Website.
• Make sure anyone using your internet connection to access our Website knows about and follows our Terms of Use.

If you need to access certain parts of the Website, we might ask you for some registration details or other information. It's essential that whatever you share with us is accurate, current, and complete. Our Privacy Policy governs any information you provide to us.

If we provide you with or if you choose a username, password, or other security details, ensure they remain confidential. Do not allow others to use your account or access the Website using your credentials. If you suspect unauthorized access to your account or any security breach, notify us immediately. Always log out after using your account, especially when using a public or shared computer.

We reserve the right to disable any username, password, or other identifiers, whether chosen by you or provided by us, at our discretion. This could be due to a violation of our Terms of Use or for any other reason.

The entire content of the Website, which includes text, images, videos, designs, software, and other materials, belongs to KaspaChess, its licensors, or other content providers. This content is protected by Zambian and international laws pertaining to copyrights, trademarks, patents, trade secrets, and other intellectual property rights.

You are permitted to use the Website for personal, non-commercial purposes. However, you are prohibited from copying, distributing, modifying, or using our content in any unauthorized manner.

Please refrain from:

• Altering any copies of our materials.
• Removing or modifying any copyright, trademark, or proprietary rights notices.
• Utilizing any portion of our Website for commercial gain.

Failure to adhere to these terms will result in the immediate revocation of your right to access our Website.

Certain chess courses, services, and/or memberships are exclusively available online via our Website. We reserve the right to adjust the number of any products, services, or memberships we offer. Descriptions or availability of our products, services, or membership plans can change anytime, and it's our decision to do so.

When you place an order for a product, service, or membership, you're making an offer to purchase under our terms. But it's crucial to note that placing an order doesn't guarantee your purchase. Even if you receive an order confirmation email, we might decide not to fulfill the order for any reason at our discretion.

The prices, deals, promotions, and membership programs shown on our Website can change without any prior notification. All prices listed on the Website are in USD and are final prices including any applicable taxes.

We accept payments through PayPal, credit/debit cards, and American Express. All transactions are processed securely through our payment partners.

We offer a 30-day money-back guarantee for all our chess courses. If you are not satisfied with your purchase within 30 days of the purchase date, you may request a full refund.

To request a refund:

• Contact us at kaspa@kaspachess.com within 30 days of purchase
• Provide your order number and reason for the refund request
• Refunds will be processed within 5-10 business days
• Refunds will be issued to the original payment method

Please note that once you access the course content, the refund period may be limited to 7 days. This policy is designed to protect the intellectual property of our chess courses while ensuring customer satisfaction.

All matters relating to the Website and these Terms of Use, and any dispute or claim arising therefrom or related thereto, shall be governed by and construed in accordance with the laws of Zambia.

Any legal suit, action, or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the courts of Zambia. However, we retain the right to bring any suit, action, or proceeding against you for breach of these Terms of Use in your country of residence or any other relevant country.